Mission Valley IMPACT, a satellite of Downtown IMPACT, is an Assertive Community Treatment program designed to serve individuals who are identified through the Community Assistance, Recovery and Empowerment (CARE) Act.  The CARE Act creates a process for families, clinicians, first responders and others to file a petition with the civil court to connect individuals (ages 18+) with the most severe forms of schizophrenia/psychotic disorders to a CARE Team and voluntary treatment.    

The Mission Valley IMPACT serves individuals diagnosed with schizophrenia or other psychotic disorders from the Downtown, East and South Regions who are not engaged in treatment.  Mission Valley IMPACT serves those individuals who agree to voluntarily treatment.

Using multi-disciplinary teams, our Assertive Community Treatment (ACT) programs utilize the Substance Abuse and Mental Health Services Administration (SAMHSA) evidence-based ACT model to provide intensive mobile specialty behavioral health and supportive housing services. Our ACT services are evaluated by an external consultant to ensure high fidelity services.

More than 75% of the services are delivered in the community and all clients are provided housing upon program enrollment. Services include specialty behavioral health and psychosocial rehabilitation services, substance use treatment, nursing, psychiatry, and medication management. Individuals also receive housing and housing assistance, assistance with benefits and entitlements, education and employment services, care coordination, and assistance with activities of daily living.

The programs are funded by the County of San Diego, HHSA, Behavioral Health Services.

Eligibility Criteria

  • Adults ages 18+
  • Must reside in the corresponding catchment area.
  • Have a qualifying diagnosis of Schizophrenia or other psychotic disorder with functional impairments such as inability to maintain housing, employment, or education. Individuals with co-occurring substance use conditions in addition to a primary serious mental illness are welcome.
  • Have a CARE court petition initiated in civil court on their behalf.
  • Deemed to require ACT level services based on the Level of Care Utilization Scale (LOCUS).
  • Voluntary participation or have a conservator willing to sign consent for services.
  • Medi-Cal, Medi-Cal eligible, Medicare or uninsured accepted. No one is denied services based on inability to pay.

How to Refer

Referrals are made through the County of San Diego CARE team once a civil court petition is filed.  For anyone needing assistance in filing a CARE court petition, please contact Legal Aid at 877-734-3258 x 6 or their online contact form: Contact – Legal Aid Society of San Diego (lassd.org)


Monday–Friday 8 a.m.–5 p.m.; outreach provided evenings and weekends

Staff are accessible after hours by contacting the Mission Valley IMPACT after hours line at 619-643-2752.

Career Opportunities At Mission Valley IMPACT

CRF is a friendly, rewarding, and dynamic place to work. We believe in teamwork and collaboration throughout our organization. We are committed to our staff and their ability to learn and grow in their profession while serving others in our community.

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Employee Testimonials

“There are a ton of training opportunities at this agency for clinical staff. They have online training, classroom training, and individual and group supervision. It is a lot of work, but there is a lot of support and you can easily max out on intern hours each week. They also hire and promote from within.”

“Great benefits: Health insurance, awesome PTO, paid holidays, Supervision: Amazing. You will get your hours in no-time. High quality supervisors as well. Opportunity for growth: Since there are so many locations, it’s easy to move from clinic to clinic if you want a new challenge, different position, different location, etc. Family feel: The staff are awesome and supportive. FUN Training: They make sure that you get adequate training on important things in the field. Experience: You will see every diagnosis and learn everything you need to know about mental health from this job. Great experience for moving forward in your career.”

“Extremely valuable experience with diverse populations; free, quality clinical supervision. Meaningful ‘feel-good’ work, and supervisors are supportive.”

“I have worked [at CRF for] 2+ years and I believe in this company. We are a nonprofit so the wages are about industry average, but the benefits are incredibly generous…I feel fortunate to work with a wonderful group of people. I recommend CRF and look forward to many more years of helping make our community a better place.”